Terms & Conditions

We are commited to making shopping fuss-free and enjoyable for you. Kindly read through the following terms prior to making your purchase.

1. Payment Process

Payment transactions carried out in Lavie Lash website uses the rupiah (IDR). We provide a method of payment via a bank transfer. Where a bank account that we provide:

• BCA Bank : Account No. 4191 4867 27 / Ruth Vernica

Customer is required to complete the payment. If the payment transaction has been successfully done, we will send you a payment receipt via electronic mail (email) listed in the buyer's personal data in a max of 1 (one) day after the payment process is completed. Keep proof of payment at any time if necessary.

2. Return & Exchange

We DO NOT have a return and exchange policy due to hygiene reasons. However, if our products do not meet your satisfaction, please don't hesitate to contact us and we will see what we can do.

3. Shipping & Delivery

• Lavie Lash sent to all parts of Indonesia. 

• The product according to the data sent through the address provided by the customer at the time of ordering.

• Long expected delivery time 3-5 working days or according to a specified length of time the expedition.

• Shipping costs follow the cost of service delivery www.jne.co.id.

• Reception and customer signature on the document receipt of goods should be provided as proof the process has been completed.